Contact

Last updated: 11 June 2026

Need a hand with an order, a download, a refund or your account? Our support team is here to help. Reach out using the details below and we’ll get back to you as soon as we can.

Email Support

Email us at support@blockmarket.com. To help us assist you quickly, please include your order number and a clear description of your question or issue.

Response Time

We aim to respond to all enquiries within 1–2 business days. Complex requests, such as certain refund reviews, may occasionally take a little longer.

Support Hours

Our support team operates Monday to Friday, 9:00 AM to 5:00 PM (Eastern Time), excluding US public holidays. Messages received outside these hours are answered on the next business day.

Mailing Address

BlockMarket, Inc.
123 Market Street, Suite 400
Wilmington, DE 19801
United States