BlockMarketChest

Privacy Policy

Last updated: 11 June 2026

This Privacy Policy explains how BlockMarket, Inc.(“BlockMarket”, “we”, “us” or “our”) collects, uses, shares and protects your personal information when you use our digital marketplace (the “Service”). We are committed to handling your data responsibly and in compliance with applicable data protection laws.

1. Information We Collect

We collect the following categories of information:

  • Account information — such as your username, email address and password (stored in hashed form) when you register.
  • Order and payment information — your purchase history and billing details. Payments are processed by Stripe; we receive confirmation and limited transaction metadata, but we do not store full payment card numbers on our servers.
  • Usage and analytics data — including pages viewed, referring URLs, device and browser type, approximate location derived from IP address, and interactions with the Service.
  • Cookies and similar technologies — small files and identifiers stored on your device, as described in our Cookie Policy.
  • Communications — the contents of messages you send to our support team.

2. How We Use Your Information

  • To create and manage your account and provide the Service.
  • To process orders, deliver downloads, and provide receipts and order support.
  • To detect, prevent and investigate fraud, abuse and security incidents.
  • To analyse and improve the Service, including measuring performance and understanding how features are used.
  • To communicate with you about your account, orders, and (where permitted) updates and offers.
  • To comply with legal obligations and enforce our agreements.

3. Legal Bases for Processing (GDPR)

If you are in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:

  • Performance of a contract — to provide the Service and fulfil your orders.
  • Legitimate interests — to secure, analyse and improve the Service, provided your interests do not override ours.
  • Consent — for non-essential cookies and certain marketing communications, which you may withdraw at any time.
  • Legal obligation — to comply with tax, accounting and other legal requirements.

4. How We Share Your Information

We do not sell your personal information. We share it only as described below:

  • Payment processing — with Stripe to process your payments securely.
  • Analytics and infrastructure providers — service providers who host the Service and help us understand usage, bound by confidentiality and data-processing obligations.
  • Legal and safety — where required to comply with law, respond to lawful requests, or protect the rights, property or safety of BlockMarket, our users or the public.
  • Business transfers — in connection with a merger, acquisition or sale of assets, subject to this Policy.

5. Cookies

We use cookies and similar technologies to operate the Service, remember your preferences and analyse usage. You can control cookies through your browser and our consent tools. For details, see our Cookie Policy.

6. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service, and thereafter only as required to comply with our legal obligations (such as tax and accounting record keeping), resolve disputes and enforce our agreements. When data is no longer needed, we delete or anonymise it.

7. Security

We implement appropriate technical and organisational measures — including encryption in transit, access controls and use of a PCI-compliant payment processor — to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. International Transfers

We and our service providers may process your information in countries other than your own, including the United States. Where we transfer personal data internationally, we rely on appropriate safeguards such as standard contractual clauses to ensure your information remains protected.

9. Your Rights

Depending on where you live, you may have rights over your personal information, including the rights to:

  • Access, correct or delete the personal data we hold about you.
  • Object to or restrict certain processing, and withdraw consent.
  • Request a portable copy of your data (data portability).
  • Lodge a complaint with your local data protection authority (GDPR).
  • Opt out of the “sale” or “sharing” of personal information and exercise other rights under the CCPA/CPRA. We do not sell personal information.

To exercise any of these rights, contact us at support@blockmarket.com. We will respond within the timeframes required by applicable law.

10. Children’s Privacy

The Service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice.

12. Contact

For privacy questions or requests, contact us at support@blockmarket.com or by post to:

BlockMarket, Inc.
123 Market Street, Suite 400
Wilmington, DE 19801, USA